1. How does the TeacherLink website work?
Our website connects students, teachers/tutors, and guardians/parents to facilitate educational lessons and sessions. Students can search for teachers/tutors based on their needs and interests, schedule lessons, and communicate with them through our platform. Guardians/parents can oversee and coordinate the educational activities of their children.
2. How do I create an account?
To create an account, click on the "Register" button on our website and follow the instructions. You may need to provide some personal information and agree to our Terms of Use and Privacy Policy.
3. How do I find a suitable teacher/tutor for my child?
You can search for teachers/tutors on our website based on subjects, grade levels, or specific requirements. You can view their profiles, qualifications, and reviews from other students or parents. You can also directly message them to discuss your child's needs and arrange a lesson.
4. How do I schedule a lesson or session?
Once you have selected a teacher/tutor, you can check their availability on their profile or contact them to discuss suitable times. You can then schedule a lesson or session through your own local arrangement with the teacher/tutor.
5. How are payments handled?
Payment arrangements are decided between the teacher/tutor and learner/parent/guardian. Some may teachers/tutors may require payment per lesson or session, while other may opt for payment after a particular duration. All in all that depends on understanding between the two parties. The payment details and methods will be communicated to the learner by the teacher/tutor.
6. What if I need to cancel or reschedule a lesson?
If you need to cancel or reschedule a lesson, please communicate directly with the teacher/tutor as soon as possible. They will have their own cancellation and rescheduling policies, and it's important to respect their time and availability.
7. How is my personal information protected?
We prioritize the privacy and security of your personal information. We have implemented measures to safeguard your data and comply with applicable privacy laws. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal information.
8. Can I provide feedback or report any issues?
Yes, we encourage you to provide feedback on your experience using our website. If you encounter any issues, have concerns, or need assistance, you can contact our customer support team through the provided channels. We value your input and strive to continuously improve our services.
9. What if I have a question that is not listed here?
If you have a question that is not addressed in this FAQ section, please reach out to our customer support team. We'll be happy to assist you and provide the information you need.
10. Is the website suitable for all age groups?
Our website is primarily designed for students, teachers/tutors, and guardians/parents. While we take precautions to ensure the safety and security of our users, it's important for guardians/parents to oversee the activities of younger children on the website.
If you have any further questions or need additional assistance, please contact our support team.