1. Introduction
This Privacy Policy outlines how our online educational website collects, uses, and protects the personal information of students, teachers/tutors, and guardians/parents who use our platform. We are committed to maintaining the privacy and security of your information and complying with applicable privacy laws and regulations.
2. Information We Collect
We may collect the following types of personal information:
a. Students: Name, Age/date of birth, Contact information (email address, phone number), Educational background and interests,
b. Teachers/Tutors: Name, Contact information (email address, phone number), Educational qualifications and experience, Areas of expertise
c. Guardians/Parents: Name, Contact information (email address, phone number), Relationship to the student, Billing and payment information
3. Use of Information
We use the collected personal information for the following purposes:
a) Facilitating communication and connection between students, teachers/tutors, and guardians/parents.
b) Matching students with appropriate teachers/tutors based on their needs and interests.
c) Providing customer support and responding to inquiries.
d) Sending updates, notifications, and promotional materials related to our services.
e) Analyzing and improving the functionality and user experience of our website
4. Data Security
We employ industry-standard security measures to safeguard the personal information collected on our website. These measures include encryption, secure storage, access controls, and regular security assessments. However, please note that no data transmission over the internet or electronic storage method is completely secure, and we cannot guarantee the absolute security of your information.
5. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will delete or anonymize personal information when it is no longer needed or upon request, subject to legal obligations or legitimate business needs.
6. Sharing of Information
We may share personal information with the following parties:
a) Teachers/Tutors: Student information necessary for scheduling lessons and providing educational services.
b) Guardians/Parents: Teacher/tutor information necessary for communication and coordination.
c) Service Providers: Third-party vendors and service providers who assist us in delivering our services, such as hosting providers, payment processors, and customer support platforms.
d) Legal and Safety: When required by law or in response to a legal process, to protect our rights, privacy, safety, or property, or to enforce our terms and conditions.
7. Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13 without parental consent, we will take immediate steps to delete the information from our systems.
8. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of these sites before providing any personal information.
9. Updates to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website. We encourage you to review this policy periodically.
10. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us.
By using our website, you consent to the collection, use, and sharing of your personal information as described in this Privacy Policy.